Shipping Policy

Bitrate Digital Solutions offers secure and affordable in-house delivery services within Nairobi and its environs.

For clients located outside of Nairobi we have reliable shipping partners like Fargo Couriers and G4S Courier.

1. Bitrate Digital Solutions offers free shipping within Nairobi for goods worth 35,000 and above for packages that can be ferried on motorbikes.
2. Goods worth less than 35,000 shillings will be charged a fee which is less than 500 depending on the location.
3. For Orders outside Nairobi, Contact us for shipping estimates from our shipping partners.
4. For fragile and delicate products, we advise our client to have insurance on the product when on transit.
5. Orders received before 4pm will be discharged the same day while orders placed later than 4pm will be dispatched the next day.
6. Orders placed from outside of Nairobi the client has a right to choose payment on order or payment or delivery mode.
7. Orders that requires sourcing from distributors will be dispatched within 2 hours from the time of placing the order.